Mental health disabilities
Mental health. The important thing to remember: focus on completing the transaction in a calm, patient way and meeting the customer's needs. Mental health issues can affect a person's ability to think clearly, concentrate or remember. Mental health disability is a broad classification for many disorders that can range in severity. Customers may experience anxiety due to phobias or panic disorder. Hallucinations, mood swings, and a deep lack of motivation may be signs of a mental health disability. A person may have a clinical depression or bipolar disorder.
The major barrier for people with mental health disabilities is the stigma associated with it and the lack of understanding.
Here are some suggestions:
Did you know that one in five people in Ontario will experience a mental health issue at some point in their lives?