Customers with Intellectual or Developmental Disabilities
Developmental or intellectual disabilities can mildly or profoundly limit a person's ability to learn, communicate, do everyday physical activities and live independently.
You may not be able to know that someone has this disability unless you are told, or you notice the way the person acts, asks questions or uses body language. However, they may understand you more than you realize.
An example of a developmental disability would be Down Syndrome.
Here's some guidance: